Coronavirus update

 

Coronavirus update (COVID-19) 

Latest update 07.07.2021 – 09:03 am.

There are currently many questions regarding the coronavirus (COVID-19). Our employees are doing everything they can to answer everybody’s questions. Waiting times for telephone and email may be longer than usual due to the number of people trying to contact us. This is why we try to update the current guidelines on this frequently asked questions page every day. 

Do you have any questions about your stay at Beekse Bergen? Read the frequently asked questions about your stay here.

It goes without saying that your safety and that of our employees come first. Safaripark / Speelland Beekse Bergen uses a maximum number of visitors per day for safety reasons. To monitor this maximum and to guarantee your visit, it is necessary to reserve online access to the park in advance.

Only guests of the holiday parks do not have to book their access online, they can go to the Safari Park / Speelland by showing their Attraction Pass. Please note: even people who have already bought a ticket (through an action partner), have won a ticket or want to purchase another ticket, it is necessary to reserve online access.

No, it is not necessary to submit a negative test during your visit to Safari Park Beekse Bergen. It goes without saying that you stay at home in case of complaints such as a cold, cough, sore throat or fever. Even if a housemate or family member is bothered by this, the entire household stays at home.

In order to monitor the maximum number of visitors in the park and to guarantee your visit, online booking in advance is mandatory. To do this, go to https://www.beeksebergen.nl/en/tickets and select the desired park. Then make the choice that applies to you ("I don't have a ticket yet" / "I already have a ticket" / "I have a subscription"). Then follow the steps to reserve the time slot of your choice.

Go to https://www.beeksebergen.nl/en/tickets and choose the Safari Park or Speelland. Then choose the option "I have a discount coupon or pass". Then follow the steps to reserve the time slot of your choice.

Unfortunately, it is not possible to move tickets. You can only contact us in exceptional cases (tickets@beeksebergen.nl). Think of illness - death - etc.

We would like to give everyone a chance, whether you are a season ticket holder, have already bought tickets or do not have a ticket in your possession yet. For security reasons, we use a maximum number of visitors and divide them over these categories. It may therefore be that one category fills up faster than another.

No, these timeslots indicate the time for entry. Then you can enjoy the whole day and go when it suits you.

To give you the opportunity to visit the Safari Park at another time, your current tickets will be automatically renewed, so that they can be used until December 31, 2021. For Speelland a validity applies until October 31, 2021. You must again reserve a visit day and time slot on the website (“I already have a ticket”).

The term of these tickets will also be extended up to and including December 31, 2021. You do need to reserve a visit day and time slot again on the website (“I already have a ticket”).

The duration of these promotions will be extended until July 11, 2021. For further questions, please contact the ticket provider. For these tickets, a visit day and time slot must also be reserved on the website (“I already have a ticket”).

If you have made a reservation in the period from Tuesday December 15 to Tuesday May 18 through a lottery, you will receive a message from the relevant lottery with the new code, so that when the park is open again can make a reservation. For further questions about tickets via a lottery, you can contact the ticket provider via info@uitstapjenaarkeuze.nl or info@dagjewegnaarkeuze.nl

The duration of these promotions will be extended until July 11, 2021. For further questions, please contact the ticket provider.

For questions about the validity of tickets with a specific date, please contact the ticket provider.

Lottery trip of your choice:

Email: info@uitstapjenaarkeuze.nl

Telephone: 023-5430707

Lottery Good Goals day out:

Email: info@dagjewegnaarkeuze.nl

Telephone: 023-5430704

We expect you to arrive within your selected time slot. We request that you strictly adhere to this for your safety and that of others.

Safaripark / Speelland Beekse Bergen uses a maximum number of visitors per day for safety reasons. In order to monitor this maximum, it is important that everyone makes an online reservation. This also applies to children under the age of 3. Of course this ticket is still free.

Guests of the Beekse Bergen camping with a subscription for the Safari park have access to the safari park on presentation of a valid subscription in combination with the reservation of the stay at the camping site. No separate online reservation is required for this.

You need an exit ticket to leave the Safari Park. Order this directly when booking. Have you forgotten this for the Safari Park? Click here to buy a separate exit ticket.

You can park your car at the central parking lot at the entrance. It is possible to park your car halfway through the car safari. Do you only use the car safari? Then you also need an exit ticket.

For Speelland you can park at the central entrance. For Speelland you also need to buy an exit ticket online. You can have this ticket scanned on the spot and you will receive a coin to drive out.

Beekse Bergen facilitates parking for a fee. To be able to drive out, an exit ticket is necessary. Have your exit ticket ready to avoid traffic jams at the barrier.

You do not have to make a separate reservation for the car safari. You can go on safari with your own car or use the boat or walking route at any time. You can temporarily not take the bus.

Because we find it annoying that you were not able to use your subscription, we are happy to offer you compensation as a loyal guest of our park. Every subscriber has received an e-mail from us with an explanation of the compensation. Did you not receive the email? Take a look in your spam box or read the e-mail for the Safari Park or Speelland here.

If you have additional questions, you can call +31889000360.

Unfortunately we cannot return money. Only in exceptional cases - such as deaths - you can contact us (tickets@beeksebergen.nl).

For safety reasons, a number of measures have been taken to guarantee your safety and that of our animals and employees.

  • There is a maximum number of visitors per day in the park. To monitor this maximum and to guarantee your visit, it is necessary to reserve online access to the park in advance
  • Tickets can only be purchased online to avoid queues at the box office.
  • The bus cannot be used temporarily
  • You can only pay contactless / by pin.
  • Everywhere a 1.5 meter distance is maintained and where necessary visitors and employees are separated by means of a (plexi) glass wall.
  • If employees are not able to keep a distance of 1.5 meters from guests, they will wear a mouth mask.
  • Disinfection gel is available at every toilet facility and shop, which you can use for free.
  • It goes without saying that people should stay at home with a cold, such as a cold, runny nose, sneezing, coughing, sore throat, increase from 38 degrees or fever. If a housemate or family member is also short of breath and / or has a fever, all housemates and family members must stay at home. For more information, we refer you to Rijksoverheid.nl.

For safety reasons, a number of measures have been taken to guarantee your safety and that of our employees.

  • There is a maximum number of visitors per day in the park. To monitor this maximum and to guarantee your visit, it is necessary to reserve online access to the park in advance.
  • Tickets and parking tickets can only be purchased online to avoid queues at the cash registers. You can have the parking ticket scanned on the spot and you will receive a coin to drive out.
  • Keep 1.5 meters away from other guests and employees, also in the water.
  • If employees are not able to keep a distance of 1.5 meters from guests, they will wear a mouth mask.
  • You can only pay contactless / by pin.
  • Always follow the instructions of the regulators and respect the rules as they have been drawn up regarding corona.
  • The management of Speelland Beekse Bergen has the right to change opening hours, attractions, infrastructure or safety rules at any time.
  • Disinfection gel is available in every catering establishment, toilet facility and shop, which you can use for free
  • The lockers remain closed.
  • Do not move the furniture.
  • It goes without saying that people should stay at home with a cold, such as a cold, runny nose, sneezing, coughing, sore throat, increase from 38 degrees or fever. If a housemate or family member is also short of breath and / or has a fever, all housemates and family members must stay at home. For more information, we refer you to Rijksoverheid.nl.

Yes, unfortunately - for safety reasons - you cannot use all activities. For example, there is temporarily no bus safari in the Safari Park. Of course you can go on a walking, boat and / or car safari to get acquainted with all the wild animals in the park.

It is ensured that all animals are at least 1.5 meters away from the visitors. Precautions are therefore not necessary.

Yes, the catering establishments are open.

Children's parties, group packages, school trips and other activities can continue again. If you have any questions about this, you can contact us on 088-9000360.

Mascotte Djambo is present in the Safari Park / Speelland.

Is your question not listed?

You can always ask your questions by phone or e-mail (088-9000321, make choice 2 or info@libemafunfactory.nl).

Due to crowds, our waiting times are currently longer than you are used to from us. Please also take into account a longer processing time, for which we apologize

Help us and other guests by only contacting us by phone if absolutely necessary and can't wait. Thanks in advance for your understanding.

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