Coronavirus update

 

Coronavirus update (COVID-19) 

Latest update 18.11.2020 – 12:50 pm.

There are currently many questions regarding the coronavirus (COVID-19). Our employees are doing everything they can to answer everybody’s questions. Waiting times for telephone and email may be longer than usual due to the number of people trying to contact us. This is why we try to update the current guidelines on this frequently asked questions page every day. 

Do you have any questions about your stay at Beekse Bergen? Read the frequently asked questions about your stay here.

We are pleased to announce that Safaripark Beekse Bergen is open to the public. 

Safari park Beekse Bergen uses - for safety reasons - a maximum number of visitors per day. To monitor this maximum and to guarantee your visit, it is necessary to reserve online access to the park in advance. Note: you can only pay with debit or contactless payments in the Safari Park. 

Only guests of the holiday parks do not have to book their access online, they can show their Attraction Pass to the Safari Park. Please note: it is also necessary to reserve online access for people who have already bought a ticket (via an action partner), won a ticket or want to purchase. 

Speelland Beekse Bergen is unfortunately closed at the moment. The new season is expected to start on April 1, 2021. 

You need an exit ticket to park your car. Order it directly when booking. Have you forgotten this for Safari park Beekse Bergen? Click here to buy a single exit ticket. 

ou can park your car at the central parking lot at the entrance. It is possible to park your car halfway through the car safari. Do you only use the car safari? Even then you need an exit ticket. Order it here.  

Beekse Bergen facilitates parking for a fee. An exit ticket is required to exit. Keep your exit ticket ready to prevent files at the barrier. 

You do not have to make a separate reservation for the car safari. You can go on safari with your own car or use the boat or walking route at any time. You can temporarily not take the bus. 

It goes without saying that your safety and that of our employees is paramount. Safaripark / Speelland Beekse Bergen uses a maximum number of visitors per day for safety reasons. To monitor this maximum and to guarantee your visit, it is necessary to reserve online access to the park in advance. 

Only guests of the holiday parks do not have to reserve their entrance online, they can show their Attraction Pass to the Safari Park / Speelland. Please note: people who have already bought a ticket (via an action partner), have won a ticket or want to purchase another ticket, it is necessary to reserve online access. 

Beekse Bergen has responded to the national call from the national government and advises visitors from the age of 13 to wear a face mask at indoor locations. 

To guard the maximum number of visitors in the park and to guarantee your visit, online reservations are required in advance. Go to https://www.beeksebergen.nl/en/tickets and make the choice that applies to you ("I do not have a ticket yet" / "I already have a ticket" / "I have a subscription"). Then go through the steps to reserve the time slot of your choice. 

Go to https://www.beeksebergen.nl/en/tickets and choose the Safari Park or Speelland with the option under "I have a discount coupon or pass". Then go through the steps to reserve the time slot of your choice. 

Unfortunately tickets cannot be moved. You can only contact us in exceptional cases (tickets@beeksebergen.nl). Think of illness - passing away - etc. 

We would like to give everyone a chance, whether you are a subscription holder, have previously bought tickets or do not yet have a ticket. For security reasons, we use a maximum number of visitors and divide these among these categories. It is therefore possible that one category fills up faster than another. 

No, these time slots indicate the time of entry. After that you can enjoy all day and go when it suits you. 

Unfortunately, we cannot return money. You can only contact us in exceptional cases - such as deaths - (tickets@beeksebergen.nl). 

If you already have a reservation, it can generally go ahead. If this is not the case, we will contact you. Group arrangements for 30 people or more are possible to a limited extent, you can contact us via 088-9000360. 
 
Note: Would you like to go on a bus safari together? Then the following 2 conditions apply: 
• It is possible to board the bus with a maximum of 13 (individual) persons without wearing a mouth mask. 
• A combination of families can also go on a bus safari without a mask. It is important that all families keep a distance of 1.5 meters from each other. 

The duration of this promotion will be extended until December 31, 2020. This happens automatically and you do not have to do anything yourself.

Due to safety, a number of measures have been taken to guarantee your safety and that of our animals and employees. 

• There is a maximum number of visitors per day in the park 
To monitor this maximum and to guarantee your visit, it is necessary to reserve online access to the park in advance 
• Tickets can only be purchased online to avoid queues at the box offices 
• It is temporarily not possible to use the bus safari. 
• There is no bird of prey safari in the usual form. It is, however, possible to admire bird flights and / or training from 1 July between 12:00 - 16:00. 
• There are temporarily no feed presentations, with the exception of the rhino enclosure 
• Indoor enclosures (including aviaries) are temporarily closed 
• You can only walk through the park in one direction during the Walking Safari 
• You can only pay contactless / by pin 
• Catering is provided with pick-up points, there is no indoor seating. Outside there are picnic areas, which can be used with your own group. 
• Everywhere is kept 1.5 meters away and where necessary visitors and employees are separated by means of a (plexi) glass wall 
• Rangers monitor group size and the 1.5 meter distance 
• Every catering facility, toilet facility and shop has disinfection gel that you can use for free 
• Obviously, people should stay at home with colds such as colds, runny nose, sneezing, coughing, sore throat, elevation from 38 degrees or fever. If a housemate or family member is also short of breath and / or has a fever, all housemates and family members must stay at home. For more information, please refer to Rijksoverheid.nl. 

Beekse Bergen has responded to the national call from the national government and advises visitors from the age of 13 to wear a mouth mask in indoor locations. This advice does not apply to your outdoor walk through the park. Our employees also wear a mouth mask to ensure the safety of our guests. 

We expect you to arrive within the time slot you selected. We request that you strictly adhere to this in connection with your safety and that of others. 

Safari Park / Speelland Beekse Bergen uses - for safety reasons - a maximum number of visitors per day. To monitor this maximum, it is important that everyone makes an online reservation. This also applies to children under 3 years old. Of course this ticket is still free. 

Yes, unfortunately - for safety reasons - you cannot use all activities. For example, there is temporarily no bus safari in the Safari Park. Of course you can go on a walking, boat and / or car safari to get acquainted with all the wild animals in the park. The animals are temporarily not fed in front of the public and the raptor safari takes place in an adapted form. Indoor enclosures (including aviaries) are temporarily closed to the public, with the exception of the rhino enclosure. There is also temporarily no Djambo show. 

The walking route has a total length of approximately 3.5 km. If you find the route too long, two "shortcuts" are available. 

Yes! If you walk the entire route, you will pass every animal species. 

It is ensured that all animals are at least 1.5 meters away from the visitors. Precautions are therefore not necessary. 

Yes, the catering establishments are provided with collection points where you can buy a drink and / or snack. There is no indoor seating, but there are picnic areas outside, which can be used with your own group. 

Now that the catering industry is closed, are there facilities for the (smallest) children, such as a microwave for heating the bottle? 

Unfortunately, mascot Djambo is not present at the Safari Park/Speelland for safety reasons. 

Is your question not listed?

You can always ask your questions by phone or e-mail (088-9000321, make choice 2 or info@libemafunfactory.nl).

Due to crowds, our waiting times are currently longer than you are used to from us. Please also take into account a longer processing time, for which we apologize

Help us and other guests by only contacting us by phone if absolutely necessary and can't wait. Thanks in advance for your understanding.

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