Frequently asked questions Beekse Bergen

Safaripark

General

The bus safari consists of two entirely different routes, both taking around 45 minutes.

Over around 30 minutes, the skipper or ranger will point out all kinds of animals that can be seen from the boat. The safari boat sails back and forth between the Safari Restaurant at the entrance and the Kongo Restaurant on the other side of the park. Upon arrival at one of these points, you can then choose from one of the other safari options. The 'Stanley' and 'Livingstone' safari boats do not operate during the winter period. A trip on one of the boats is included in the price of your ticket.

The walking route is about 3.5 km long. A stroll along the walking route is included in the price of your ticket.

Although the car ride of course depends on how busy the route is, it takes around one hour on avaerage. Entry is possible up to half an hour before the park closes. Parking your car halfway through the car safari is possible. Even if you’re only doing the car safari,you’ll still need a parking token. Order one here.

Unfortunately, tickets cannot be rescheduled. However, if there are exceptional circumstances, please contact us at (tickets@beeksebergen.nl). These might include illness or someone passing away.

A children's bicycle/scooter is not allowed on the hiking trail. in order to ensure the safety of other visitors.

As of 01/01/2021, learner bikes are allowed in the Safaripark. 

The minimum age is three years, and up to nine people can come along on the Game drive. Children must, however, be able to sit independently with a seatbelt on with a parent beside them. Booster seats are available, although there are no high chairs.

No, there is an unguarded bicycle shed at Safari Park Beekse Bergen. You can park your bike here at your own risk.

Safaripark Beekse Bergen offers the unique opportunity to adopt one of the many hundreds of animals living in the park. The proceeds of these adoptions allow various Wildlife Foundation projects to continue to be supported. Please visit the website for more information or request an application form at info@stichtingwildlife.nl. 

Folded prams can be taken on the safari bus/safari boat.

During the period from April 1 to September 30, safari buses do not operate, only by reservation at an additional cost. It is not necessary to make a reservation for the safari bus. You can find all departure times in the Beekse Bergen App. Are you with more than 20 people and do you want a bus or boat for yourself? Then book an exclusive boat safari or an exclusive bus safari.

You certainly can! You can rent a cart at Guest Service. Renting a cart costs €10.
After your day's adventure in the Safaripark, the cart must be returned to Guest Service. 

Feeding the animals is not permitted. You are only allowed to feed the animals in the designated areas with feed from the on-site feed vending machines.

Picnicking is only permitted at designated picnic areas in the park. If you don't feel like taking everything with you,Safaripark Beekse Bergen has two restaurants and several kiosks, where you can grab a snack and a drink.

For the safety of our animals, no pets are allowed. However, assistance dogs are allowed in the park provided the owner can present proof of identification and a vaccination booklet for the assistance dog at Guest Services. Visitors with assistance dogs do not have access to the walk-through aviaries and the birds-of-prey safari.

The car safari will take you in among the animals,which might behave unpredictably and cause damage to your car. A visit to Safaripark Beekse Bergen takes place entirely at your own risk.

A trailer, bicycle rack or ladder are not allowed on the car safari due to the safety of our animals. A roof rack is allowed as long as the items are securely fastened.

In the winter season, which animals are and aren’t outside very much depends on the weather. You’ll be able to observe a number of animals in their indoor enclosures on the hiking trail.

This dream can come true for one or two days at Safaripark Beekse Bergen, with it now possible to book a unique package giving you a 'backstage' look at the park and, under supervision, learn what it’s like to be an animal keeper. There is a package for children, adults, and the whole family. If you’re looking for a genuine job as an animal keeper, please check out our vacancies.

Admission/online tickets

Admission tickets to the Safaripark are valid at all times for all our safari options, because the animals are scattered across the various safaris. That means you can't just buy an admission ticket for the car safari.

You can pay with VVV gift vouchers at the entrance to the safari park. VVV gift vouchers are not redeemable for cash. VVV Gift vouchers are not accepted in the restaurants and shops.

Yes, the barcode on your ticket can also be scanned from your smartphone or tablet.

You should send an e-mail to tickets@beeksebergen.nl. Please state the name under which the tickets were ordered, and the date when they were ordered. We will then contact you as soon as possible.

By presenting your season ticket from another NVD zoo, you’ll receive a discount on your admission ticket at the safari park ticket desk. This discount is not valid in combination with other discounts and/or promotions.

Parking

There are 2 charging points available at the entrance of the Safari Park.

Yes, you need a parking token even if you’re not going on safari by car. You need to use this parking token at the park exit.

Yes, even if you go on safari by car, you need a parking token. You need to use this parking token at the park exit.

You only have to pay for parking once a day. If you visit both parks on the same day, you only have to pay for the parking token at the first park you visit. Save your receipt from purchasing your parking token, and on entering the other park, you’ll receive another parking token.

Disabled visitors

Wheelchairs can be borrowed from Safaripark Guest Service on payment of a €50.00 deposit.

The park is accessible to wheelchair users. You can, of course, use your own car on a car safari. Large sections of the hiking safari are also accessible to wheelchair users. However, access is restricted on the safari boat and in the safari bus.

Disabled toilets are available in the Wanyama Restaurant (near the park entrance) and the Kongo Restaurant (at the back of the park).

Guide or assistance dogs are allowed, provided that the owner can present proof of identification and a vaccination booklet for the dog at Guest Service. Visitors with assistance dogs do not have access to the walk-through aviaries and the birds-of-prey safari on the walking trail.

Yes, there is a special rate for disabled visitors. The rate is €15 per person for visitors from healthcare facilities and disabled persons with their supervisor. This special rate only applies when buying a ticket at the box office. You can make a reservation by selecting 'I already have a ticket' in the reservation options. You can then buy a ticket at the box office for the special rate.

Facilities

You can pay by card at Guest service, in both restaurants and in the souvenir shop at the Kongo Restaurant. If required, you can withdraw extra money at the Guest service.

You can change children in the Wanyama Restaurant. In addition, both restaurants have high chairs and microwaves for heating milk.

There are no baggage lockers at Beekse Bergen Safaripark.

Subscriptions

A subscription is valid from the purchase date until the end of the same month the following year.

A Beekse Bergen Pass is non-transferable and must be provided by a recent passport photograph.

You only have to pay for parking once a day. If you visit both parks on the same day, you only have to pay for the parking token for the first park you visit. Save your receipt from purchasing your parking token, and on entering the other park, you’ll receive another parking token.

You can cancel your subscription by writing to Guest Service Safaripark Beekse Bergen, attn. Subscriptions, Beekse Bergen 31, 5081 NJ, Hilvarenbeek. Or by sending an e-mail to abonnementen@beeksebergen.nl

Six weeks before your subscription expires, we’ll notify you that your subscription is about to expire/be renewed.

If you’ve opted for authorisation when purchasing your subscription, your subscription will be renewed automatically. Subscriptions with an authorisation have to be cancelled in writing one month before the end of the subscription.

You can get a duplicate by showing valid ID. €5 will be charged for a duplicate.

On presenting valid ID and the official police report stating that Beekse Bergen Passes have been stolen, you can obtain a duplicate free of charge. Otherwise, €5 will be charged for a duplicate.

You should send change of address details to abonnementen@beeksebergen.nl.

You can buy an exit ticket at the ticket machines at the park or have an exit credit added to your subscription pass at the cash register.

Is your question not listed?

If so, please contact Safaripark Beekse Bergen.

Contact

Speelland

General

The distance is about 900 metres, which is a 10-minute walk.

Dogs are not allowed in the park. However, guide or assistance dogs are allowed in the park, provided the owner can present proof of identification and a vaccination record for the dog at the ticket desk.

No, bicycles are not allowed in the park. Balance bikes and (non-motorized) children's steps are allowed in Speelland from 13-04-2022.

Although fishing is not allowed in the park, there are indeed opportunities for fishing at the Lake Resort.

Picnicking is allowed in the park, except in the restaurant and on the restaurant terrace.

No, bicycle storage at Speelland Beekse Bergen is unguarded. You can park your bicycle there at your own risk.

Facilities

Yes, using a locker at the park costs €1. These are located near the entrance to the park.

No, we do not have any wheelchairs for loan or hire.

Yes, you can pay by PIN at the ticket desk, shop and restaurants. A limited amount of additional cash can be withdrawn at the cash register.

Yes, you can find this in the restaurant 'Tito's Totem'.

Yes, it is staffed daily and can be found next to the restaurant.

Attractions

No, there are two attractions for which you have to pay extra. The Minicars (€1,25) and the Kidcars (€2).

An attraction might be temporarily out of service due to repairs or maintenance. Attractions might also be closed, temporarily or otherwise, due to weather conditions. On quiet days, not all attractions are open/staffed, but a member of staff will be happy to inform you during your visit what time the attraction will be opening. This does not entitle you to a refund of the price of the admission ticket, refund or any other compensation.

No, there are attractions with special conditions, such as an age limit or a height requirement. In addition, a swimming diploma is required for the water attractions.

Subscription

A subscription is valid from the date of purchase until the end of the same month the following year.

A Beekse Bergen Pass is non-transferable, and must therefore be provided with a recent passport photograph.

You only have to pay for parking once a day. If you visit both parks on the same day, you only have to pay for a parking token for the first park you visit. Save your receipt from the purchase of your parking token and, on entering the other park, you’ll receive another parking token.

You can cancel your subscription by writing to Guest Service Safaripark Beekse Bergen, attn. Subscription, Beekse Bergen 31, 5081 NJ, Hilvarenbeek. Or by sending an e-mail to abonnementen@beeksebergen.nl

Six weeks before your subscription expires, we will notify you that your subscription is about to expire/be renewed.

If you opted to authorise this when purchasing your subscription, your subscription will be renewed automatically. Subscriptions with an authorisation have to be cancelled in writing one month before the end of the subscription.

You can get a duplicate by showing valid ID. €5 will be charged for a duplicate.

On presenting valid ID and the official police report stating that Beekse Bergen Passes have been stolen, you can obtain a duplicate free of charge. Otherwise, €5 will be charged by a duplicate

You should send change of address details to abonnementen@beeksebergen.nl.

Is your question not featured?

Please contact Speelland Beekse Bergen.

Contact

Lake Resort

General

Unfortunately, and despite our best efforts, processionary caterpillars are active in our park. We ask you to be alert to this. We’re working hard to further control processionary caterpillars, to minimise the inconvenience to everyone. Any reports of nests should be made at the reception. We are not liable for damage and/or inconvenience caused by the oak processionary caterpillar.

Click here for more information.

Subject to availability, there are a number of accommodations and certain campsites where one pet is allowed.

Unfortunately, fireworks are not permitted at Lake Resort Beekse Bergen.

Gourmet, fondue and barbecue is not allowed in connection with fire safety. The safety of people and animals is our top priority. Costs for the emergency services being called out unnecessarily –⁠ such as the fire brigade –⁠ will be charged to you directly. 

Open fire is prohibited at all times. Barbecuing on the camping pitches and at the rental accommodations is only allowed in accordance with the instructions of the park management. This should be done with a bucket of water within reach. If the temperatures rise and there is a lot of drought, barbecuing is not allowed at all.

Free Wi-Fi is available in the park and does not require a code.
Please note that there is no Wi-Fi at the fishing spots.

If you book a stay in a Lake Resort Beekse Bergen holiday home or holiday tent, you’ll have access to both the Safaripark and Speelland with the free Attractions Pass. This Attractions Pass is valid from the day of arrival up until the day of departure, during the park's opening hours. 

If you book a stay in a holiday home or holiday tent at Lake Resort Beekse Bergen, the Attractions Pass is included. If you’re camping with us, you can add the Attractions Pass to your booking. 

A roof rack, trailer, bicycle carrier and roof carrier are not allowed on the car safari due to the safety of our animals.

With the Ostrich Express (train) you can visit Speelland Beekse Bergen from the Lake Resort. The Ostrich Express runs back and forth between the Lake Resort and Speelland. You can use this service for free during your stay.

Board the Ostrich Express to visit Speelland and/or the Safaripark Beekse Bergen. The Ostrich Express connects the Lake Resort, Speelland and the Safaripark. The train service is free throughout your stay.

For Speelland you don’t need a parking token. For the Safaripark, however, you will need a parking token. If your stay includes an Attractions Pass, you will receive one or more parking tokens, depending on your accommodation type and group size. These will be sent to you by email, together with the Attractions Pass, a few days prior to your arrival. Please note: A parking token is valid once. Do you need more parking tokens? In that case, you can purchase a parking token for only € 5 (instead of € 9.50) from the Safaripark Guest Service Centre upon presentation of the Attractions Pass.

Lake Resort guests are allowed to use the bowling alley and the catering facilities at the Safari Resort. The swimming pool is exclusively open to guests staying at the Safari Resort.

Reservation and payment

You can choose to pay immediately through iDEAL or with a credit card. You can also opt to receive confirmation by e-mail, and pay afterwards.

Yes, payment by credit card is possible. You can pay with Mastercard and VISA. The transaction amount will be charged directly to your credit card.

Yes, accommodations with special features can be booked by filtering various preferences in Search and book. If you have a preference, for example, for the location of your accommodation –⁠ such as at the waterfront/close to the central building –⁠ or would you like to choose a specific accommodation through a number on the map, you can indicate this during the booking process. Starting from €25, we can set your preference for you (the final price depends on your date of stay and preference). If you’re camping with us,you can indicate your preference for a particular pitch, starting from €9.95.

All prices on the website are all-inclusive, so you won't be in for any nasty surprises. However, you will be charged €20 for any amendment costs. If you have a preference for a certain location for your accommodation, or a specific accommodation number, you can pay preferential costs starting from €25.  If you have a preference for a specific pitch,you can indicate your preference for a particular pitch, starting from €9.95. In addition, you can book additional products for a fee when making your reservation.

Arrival information, including the Attractions Passes, if applicable, will be sent to you by e-mail a few days before arrival if you have completed all guest details and payment has been made. If you’d like more information about the travel documents, check them out here. Are you coming camping Back2Basic? Click here for the Back2Basic travel documents.

If your booking includes Attractions Pass, these will be sent by e-mail a few days before your arrival. 

You can book numerous add-ons at Beekse Bergen! These can be reserved when making or after you have made your booking at My.Beeksebergen.nl/en.

Arrival and stay

On your days of arrival and departure, you’ll be able to park your car in Lake Resort Beekse Bergen's central car park. All park facilities and the Attractions Pass can be used on both the day of arrival and the day of departure. 

You can enter the Lake Resort using licence plate recognition. Once you’ve entered your licence plate number in 'My Beekse Bergen', the barrier will open automatically. One car is allowed per accommodation/pitch. If you’re travelling with a second car, please park it in the car park to the left of the reception, with the exception of the group jungalows where four cars are permitted.

You can enter the Lake Resort using licence plate recognition. Once you’ve entered your licence plate number in 'My Beekse Bergen', the barrier will open automatically. One car is allowed per accommodation/pitch. If you’re travelling with a second car, please park it in the car park to the left of the reception, with the exception of the group jungalows where four cars are permitted.

You don’t need a parking token for Speelland. However, if you go to the Safaripark by car, you’ll need a parking token. Depending on your accommodation type and group size, you’ll receive one or more parking tokens for the Safaripark. You’ill receive these by e-mail together with the Attractions Pass a few days before your arrival. Please note: A parking token is only valid once. 

If you need more parking tokens,you can get a parking token for only €5 (instead of € 9.50) by presenting your Attractions Pass at the Safaripark Guest Service. It is also possible to take the free Ostrich Express (train) to the Safaripark.

You can check in at 4 pm on your arrival day. Before your arrival you will receive a unique code that gives you access to the park and your accommodation. You no longer have to go to the Guest Service to check in. On your day of departure, we ask you to vacate your accommodation before 10:00 am. On the day of departure you can use all the facilities of the Lake Resort and the Attractions Pass all day long.

The check-in time for the campsite (including Back2Basic) is 1:00 PM and the check-out time is 11:00 AM. On the day of departure you can still use all the facilities of the Lake Resort and the Attractions Pass all day if you have booked it.

You will receive a pin code 3 days before arrival, which you can use to enter. This only happens if you have completed all guest details and made the payment. If this is not the case, you can request your access code (together with the welcome pack) from the Guest Service. View the current opening hours of the Guest Service in the Beekse Bergen app.

You are permitted to receive day visitors during your stay. Day visitors pay no admission charge to the Lake Resort. 

Guests staying overnight must be registered at reception, provided that this does not exceed the maximum number of people allowed in your accommodation.

Lake Resort home guests:
- tourist tax: €2.30 p.p.p.n.
- bed linen reserved in advance: €4.95
- bed linen bought on arrival: €6
- extra person fee (calculated at reception)

Camping guests:
- tourist tax: €2.30 p.p.p.n.
- extra person surcharge: €7 p.p.p.n.

In the case of holiday homes and holiday tents: while this is usually not possible, it is around public holidays such as Easter, Ascension Day or Pentecost. For the Safari Resort, you also have the option of arriving or departing on Wednesday. Campers can also arrive and depart daily.

Of course we hope you enjoy a wonderful holiday at Beekse Bergen. If you unexpectedly run into something, you can report this directly to the reception. We do our utmost to find a solution on the spot. In case of missing inventory or complaints about cleaning, please contact the Guest Service/reception immediately after check-in. This can be done via the following telephone number 088-900323. This way we can optimize your stay and you can enjoy carefree at Beekse Bergen.

Facilities

In Ganvie Village, the bustling center of the Lake Resort, you will find restaurant Labadi. Here you can enjoy the tastiest dishes. You can also go to Jaaba Counter for the tastiest fries and snacks. Next to Ganvie Village you will find our SPAR supermarket. Here you can go for all your shopping.

No, there is only a microwave without an oven function in the accommodations (except for the tents and log cabins).

A filter device is available in the accommodations.

Yes, you can! You can use the Attractions Pass for throughout the days you arrive and depart. This will be sent electronically, once payment has been made in full and your entire group has been entered. The digital Attractions Pass can be used all day so, for why not visit the Safaripark before entering the accommodation, for instance?Accommodations are available from 15:00.

Your stay at Lake Resort Beekse Bergen includes bed linen, except if you’re coming camping with us or stay in a bungalow tent. Our guests also receive a welcome pack including washing-up liquid or dishwasher tablets. Hand towels are not included, nor is bed linen for any cots.

Would you like the beds to be made and hand towels to be ready for you? That's no problem! You should additionally book the service package if you require this:
https://www.beeksebergen.nl/en/stay-the-night/lake-resort/add-on-package-deals/service-package

 

The entertainment programme varies according to the season. The specific entertainment programme is usually announced a week in advance and can be found here.

Yes, there is a TV and various channels (such as NPO, RTL, SBS6, etc.) can be found on it. However, the TVs are not connected to the internet and it is not possible to connect your own devices. Unfortunately, this means that you cannot watch Videoland, Netflix, Ziggosport, etc. from the TV.

Yes there is a launderette. You will find the launderette in the same building as the Spar. When you are in front of the entrance to the Spar, the launderette is on the right corner of the building.

To use the launderette you need €1 coins and you have to make sure you bring your own detergent.

View the current opening hours in the Beekse Bergen app.

Is your question not featured?

Please contact Lake Resort Beekse Bergen.

Contact

Safari Resort

General

Unfortunately, and despite our best efforts, processionary caterpillars are active in our park. We ask you to be alert to this. We’re working hard to further control processionary caterpillars, to minimise the inconvenience to everyone. Any reports of nests should be made at the reception. We are not liable for damage and/or inconvenience caused by the oak processionary caterpillar.

Click here for more information.

Unfortunately, fireworks are not permitted at Safari Resort Beekse Bergen.

Gourmet, fondue and barbecue is not allowed in connection with fire safety. The safety of people and animals is our top priority. Costs for the emergency services being called out unnecessarily –⁠ such as the fire brigade –⁠ will be charged to you directly. 

Animal welfare comes first. Beekse Bergen will of course do everything in its power to ensure you as a guest can enjoy the view of the animals from your accommodation as much as possible. However, the Dutch climate is sometimes a little too cold or too stormy for the animals, and they cannot stay outside for long. The animals retreat to their heated enclosures at night, and sometimes during the day. The feeding times for the animals are spread out as much as possible throughout the day. 

When it snows or freezes, it can be dangerous for the animals on the savannah: they might slip, for example. If this is the case, there will be limited animal visibility. The rangers will then work hard to keep the water features free of ice, so that the animals can walk around safely outside. 

Even in (extremely) warm weather, animals may not want to go outside and/or are only in shaded areas.

Unfortunately, pets are not allowed at the Safari Resort because there are so many animals in close proximity to the accommodations. However, pets are indeed allowed at Lake Resort Beekse Bergen.

The Safari Resort has an extensive fibre optic network. All accommodations have their own Wi-Fi point, which guarantees fast and hassle-free Internet use.

Certainly. During your stay at the Safari Resort, you have access to both the Safaripark and Speelland with the free Attractions Pass. This Attractions Pass is valid from the day of arrival up until the day of departure, during the park's opening hours.

Yes, when staying at the Safari Resort, you receive a free Attractions Pass.

Yes, you can see the animals from almost all accommodations. Make sure you have a fantastic view by booking a Savannah Lodge or Savannah Lodge Plus These are located right on the savannah. The other lodges are not located right on the savannah.

The animals will stay at least 15 metres away from the lodges. So you can observe them up close, but because of the canals and other features we create they won't come that close. It's entirely safe.

Guests at the Safari Resort may use the Lake Resort restaurant and swimming pool.

With the Ostrich Express (train) you can visit Speelland Beekse Bergen from Karibu Town in the Safari Resort. The Ostrich Express runs back and forth between the Safari Resort and Speelland. You can use this service for free during your stay.

It is also possible to reach the Safari Park by car. You can use the special car route for this. If your number plate is registered with us, the barriers of the Safari Resort to the Safari Park will open automatically. It is also possible to reach the Safari Park on foot. There are two different routes: 1. Via the main entrance of the Safari Park 2. Via a special route from the Safari Resort, which ends near the lions in the Safari Park. These routes can be found on the map.

A roof rack, trailer, bicycle carrier and roof carrier are not allowed on the car safari due to the safety of our animals.

Reservation and payment

The Attractions Passes and the unique pin code for entering the accommodations will be sent by e-mail a few days before arrival.

You can choose to pay immediately through iDEAL or with a credit card. You can also opt to receive confirmation by e-mail, and pay afterwards.

Yes, payment by credit card is possible. You can pay with Mastercard and VISA. The transaction amount will be charged directly to your credit card.

Yes, accommodations with special features can be booked by filtering various preferences in Search and book. If you have a preference, for example, for the location of your accommodation –⁠ such as at the waterfront/close to the central building –⁠ or would you like to choose a specific accommodation through a number on the map, you can indicate this during the booking process. Starting from €25, we can set your preference for you (the final price depends on your date of stay and preference). If you’re camping with us,you can indicate your preference for a particular pitch, starting from €9.95.

All prices on the website are all-inclusive, so you won't be in for any nasty surprises. However, you will be charged €20 for any amendment costs. If you have a preference for a certain location for your accommodation, or a specific accommodation number, you can pay preferential costs starting from €25.  If you have a preference for a specific pitch,you can indicate your preference for a particular pitch, starting from €9.95.In addition, you can book additional products for a fee when making your reservation.

In the Safari Resort, as well as Mondays and Fridays, it’s also possible to arrive or depart on Wednesdays. Unfortunately, exceptions cannot be made. However, arrival and departure days may be changed on certain public holidays such as Pentecost, Easter and Christmas. Information about this can be found in 'Search & book'. 

Arrival and stay

The access code for your accommodation will be sent to you by SMS on the day of arrival. This will only take place once you have completed all guest details and made the payment. If you haven’t received your access code, you can request this (together with the welcome pack) from Guest Service in Karibu Town.

Arrival information, including the Attractions Passes, will be sent to you by e-mail a few days before arrival provided you’ve entered all guest details and payment has been made. If you’d like more information about the travel documents, check them out here

You are permitted to receive day visitors during your stay. Day guests do not have to pay an admission charge.  

Guests staying overnight should report to Guest Service. This option is only available if the maximum number of people permitted to stay in the accommodation is not exceeded.

Safari Resort accommodations' visitors
- extra person fee (calculated at Guest Service)
- tourist tax: €2.20 p.p.p.n.

You can enter the Safari Resort by means of licence plate recognition. Once you’ve entered your licence plate number in 'My Beekse Bergen', the barrier will open automatically.

You’re only allowed to drive your car to your accommodation on arrival and departure days for the purposes of loading and unloading; at all other times the park is to be car-free. Parking is permitted in the central car park.

However, wheelchair-friendly lodges do have a parking area where you can park one car at the lodge.

You can check in at 4 pm on your arrival day. Before your arrival you will receive a unique code that gives you access to the park and your accommodation. You no longer have to go to the Guest Service to check in. On your day of departure, we ask you to vacate your accommodation before 10:00 am. On the day of departure you can use all the facilities of the Safari Resort and the Attractions Pass all day long.

No, you do not need a parking token if you are staying at the Safari Resort. You can pick up a free parking token at the Speelland ticket desk upon presentation of your Attractions Pass. Between the Safari Resort and the Safaripark, there is a barrier that opens using licence plate recognition.

Of course we hope you enjoy a wonderful holiday at Beekse Bergen. If you unexpectedly run into something, you can report this directly to the reception. We do our utmost to find a solution on the spot. In case of missing inventory or complaints about cleaning, please contact the Guest Service/reception immediately after check-in. This can be done via the following telephone number 088-900323. This way we can optimize your stay and you can enjoy carefree at Beekse Bergen.

Facilities

You can buy fresh rolls and other small groceries in the Guest Service & Market of Safari Resort Beekse Bergen. For lunch or dinner, you will receive a warm welcome in Restaurant Moto. It is also possible to have pizza delivered to your accommodation. It is not possible to charge orders for groceries, lunch and/or dinner to your account, so you will have to pay there and then. 

Yes, you can! You can use the Attractions Pass for throughout the days you arrive and depart. This will be sent electronically, once payment has been made in full and your entire group has been entered. The digital Attractions Pass can be used all day so, for why not visit the Safaripark before entering the accommodation, for instance? The accommodation is available from 16:00.

You can enter the Safari Resort by means of licence plate recognition. Once you’ve entered your licence plate number in 'My Beekse Bergen', the barrier will open automatically.

You’re only allowed to drive your car to your accommodation on arrival and departure days for the purposes of loading and unloading; at all other times the park is to be car-free. Parking is permitted in the central car park. However, wheelchair-friendly lodgesdo in fact have a parking area where you can park one car at the lodge.

A professional Nespresso coffee maker (type Zenius) is present in the accommodation. Only the professional capsules from Nespresso are suitable for this machine. And so, you can enjoy a delicious cup of coffee of the highest quality. The welcome pack will include a number of Nespresso capsules for the first day. If you desire any complements to this, you can purchase these capsules in the Market in the central building Karibu Town.

The accommodation (with the exception of the safari tents) has a microwave with an oven function.

Bed linen and towels are provided at the Safari Resort accommodations. Towel packages include one bath towel and one hand towel per person as well as kitchen cloths. If you’ve reserved a cot, bed linen for this will also be provided. This means you won't need to bring anything, unless you want extra blankets.

Unfortunately, there is no laundry facility at the Safari Resort.

The Safari tents have a heater. You’ll find this in the living area of the tent. There is no heating in the bedrooms. So if it gets colder at night, it’s up to you decide whether or not to bring extra blankets.

The entertainment programme varies according to the season. The specific entertainment programme is usually announced a week in advance and can be found here.

The Savannah Lodge Plus includes a number of wheelchair-friendly versions. Check out the possibilities here.

Yes, there is a TV and various channels (such as NPO, RTL, SBS6, etc.) can be found on it. However, the TVs are not connected to the internet and it is not possible to connect your own devices. Unfortunately, this means that you cannot watch Videoland, Netflix, Ziggosport, etc. from the TV.

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Safari Hotel

Algemeen

Animal welfare comes first. Beekse Bergen will, of course, do everything in its power to ensure that you can enjoy the view of the animals from your accommodation as much as possible. However, the Dutch climate is sometimes a little too cold or stormy for the animals, and they cannot stay outside for long. The animals, therefore, retreat to their heated enclosures at night and sometimes during the day. Animal feeding times are spread out as much as possible throughout the day.

When it snows or freezes, it can be dangerous for the animals on the savannah. They might slip, for example. In this case, there is limited animal visibility. The Rangers will then work hard to keep the water features free of ice, so that the animals can walk around safely outside.

Even in (extremely) hot weather, animals may not want to go outside and/or may only venture into shaded areas.

There are direct views of the animals from all hotel rooms and from your terrace or balcony.

The animals are at least 10 metres away from the hotel rooms. So you can observe them up close, but, because of the canals and other features we create, they won't come that close. So it's entirely safe!

Unfortunately, pets are not allowed at the Safari Hotel and Safari Resort, given the proximity of many animals to the accommodations. Pets are, however, allowed at Lake Resort Beekse Bergen.

The Safari Hotel at the Safari Resort has an extensive fibre optic network. All accommodations have their own Wi-Fi point, which guarantees fast and hassle-free Internet use.

Certainly. During your stay at the Safari Hotel or the Safari Resort, you have access to both the Safaripark and Speelland with the free Attractions Pass. This Attractions Pass is valid from the day of arrival up until the day of departure, during the park's opening hours.

Yes, when staying at the Safari Hotel, you receive a free Attractions Pass. This gives you free and unlimited access to 6 parks, including Safaripark and Speelland Beekse Bergen, from the day of arrival to the day of departure.

Guests of the Safari Hotel may use all facilities at Beekse Bergen. You can, for example, use the swimming pools at the Safari Resort and the Lake Resort. For lunch or dinner, you can choose from any restaurant at Beekse Bergen. Or spend a day at the Lake Victoria beach at the Lake Resort. Entertainment for children can be found at the Ranger Basecamp at the Safari Resort. 

With the Ostrich Express (train) you can visit Speelland Beekse Bergen from Karibu Town in the Safari Resort. Karibu Town is a 5-minute walk from the Safari Hotel. The Ostrich Express travels back and forth between the Safari Resort and Speelland. You can use this service for free during your stay.

You can also visit the Safaripark by car. You can follow the dedicated car route for this. If your number plate is registered with us, the barriers between the Safari Hotel and the Safaripark will open automatically. You can also visit the Safaripark on foot. There are two different routes: 1. Via the main entrance of the Safaripark. 2. Via a special route from the Safari Resort, nearby the Safari Hotel, which ends near the lions in the Safaripark. These routes can be found on the map.

A roof rack, trailer, bicycle rack and cargo carrier are not allowed on the car safari due to safety concerns for our animals.

We are sorry to hear you have forgotten, or lost, something during your stay. To find the item as soon as possible, you should fill in the forgotten items form. We will process the request and will contact you when the item is found.

Unfortunately, and despite our best efforts, processionary caterpillars are active in our park. We ask you to be alert to this. We’re working hard to further control processionary caterpillars, to minimise the inconvenience to everyone. Any reports of nests should be made at the Guest Service. We are not liable for damage and/or inconvenience caused by the oak processionary caterpillar.

No fireworks may be set off at the Safari Hotel or Safari Resort Beekse Bergen for animal welfare reasons.

Gourmets, fondues and barbecues are not allowed due to fire safety concerns. The safety of people and animals is our top priority. Costs for the emergency services being called out unnecessarily –⁠ such as the fire brigade –⁠ will be charged to you directly.

Regardless of the type of hotel room you book, you can add one baby cot. It is not possible to place multiple baby cots in the hotel rooms. This cot is a folding camping bed and includes bed linen.

Reservation and payment

The Attractions Passes and the unique PIN code to enter the hotel room will be sent by e-mail no later than one day before arrival.

You can choose to pay immediately through iDEAL or with a credit card. You can also choose to wait for the e-mail confirmation before paying. Booking within 6 weeks of arrival? Then you will need to pay the full amount immediately when making the reservation.

Yes, you can pay by credit card. You can pay with Mastercard and VISA. The transaction amount will be charged directly to your credit card.

Yes, you can book a hotel room with special features. Do you have a preference for the location of your hotel room:

  • Ground floor or upper floor?
  • On a corner or in the middle?
  • Close to the main building or close to the animal enclosures?

You can indicate this during the booking process. The fee for booking with a preference is € 25.

All prices on the website are all-inclusive, so you won't be in for any nasty surprises. You will be charged €20 for any amendment costs. If you have a preference for a particular location of your accommodation, you will be charged a preference cost of € 25.

Arrival and stay

The access code for your hotel room will be sent to you by SMS on the day of arrival. You will receive it only once you have completed all guest details and made the payment. If you haven’t received your access code, you can request your access code from Guest Service at Hogon House.

The arrival information, including the Attractions Passes and unique pin code for entering the hotel room, will be sent by e-mail no later than one day before arrival. You will only receive it once you have completed all guest details and payment has been made. Check the travel documents with practical information here in advance.

You are permitted to receive day visitors during your stay. Day guests do not have to pay an admission charge. 

Guests staying overnight should report to Guest Service. This option is only available if the maximum number of people permitted to stay in the hotel room is not exceeded.

Costs of Safari Hotel rooms

- extra person fee (calculated at Guest Service)

- tourist tax: €2.45 p.p.p.n.

You can enter the Safari Resort and the Safari Hotel by means of licence plate recognition. Once you’ve entered your licence plate number in 'My Beekse Bergen', the barrier will open automatically.

You are only allowed to drive your car to your hotel room on arrival and departure days for the purpose of unloading and loading luggage; at other times the park is car-free. Parking is permitted in the central car park.

However, wheelchair-friendly rooms do have a parking area where you can park one car.

Yes, there are a total of 16 charging stations for Safari Hotel and Safari Resort guests.

You can check in from 15:00 on your arrival day. Before you arrive, you will receive a unique code that gives you access to the park and your hotel room. This means you won’t have to pass by the Guest Service to check in upon arrival. On the day of departure, you must leave your hotel room before 11:00 am. On the day of departure, you can still use all Beekse Bergen facilities and the Attractions Pass all day.

You can store your luggage at the Guest Service of Hogon House in the Safari Hotel.

The Attractions Pass gives you unlimited free access to the Safaripark and Speelland. Between the Safari Resort/Safari Hotel and the Safaripark, there is a barrier that opens using licence plate recognition. The exits of the Safaripark and Speelland also feature barriers with license plate recognition. You therefore do not need parking tokens or coins if you are a guest at the Safari Hotel.

Needless to say, we hope you enjoy a wonderful holiday at Beekse Bergen. However, in the unlikely event you do encounter any issues, you should report them directly to Guest Service. We will make every effort to find a solution then and there. In case of missing inventory or cleaning complaints, please contact Guest Service immediately after check-in. You can do this via the screen on the wall in the hotel room. This will give you direct contact with Guest Service. This way, we can optimise your stay, and you will be able to enjoy a carefree stay at Beekse Bergen.

Facilities

You can visit the Market of Karibu Town - the main building of Safari Resort Beekse Bergen - for basic groceries. At the Lake Resort, you will find a more extensive supermarket next to Ganvie Village. Keep in mind that there are no plates or cutlery in the hotel room. For lunch or dinner, you are welcome at the Safari Hotel's restaurants Nommos, Amma and Hogon Bar & Lounge. Of course, you can also visit Restaurant Moto at the Safari Resort or Restaurant Labadi and snack bar Jaaba at the Lake Resort. With your Attractions Pass, you can visit the Safaripark to go to one of its restaurants. Or have a pizza delivered to your hotel room. It is not possible to charge lunch and/or dinner to your account. So you will always have to pay there and then.

Yes, you can! You may use the Attractions Pass throughout the arrival and departure day. This will be sent electronically, once payment has been made in full and your entire group has been entered. The digital Attractions Pass can be used all day, so why not visit the Safaripark before entering your hotel room , for instance? The room is available from 15:00.

A professional Nespresso coffee maker (Zenius) is present in the hotel room. Only the professional capsules from Nespresso are suitable for this machine. And so, you can enjoy a delicious cup of coffee of the highest quality. You'll find some Nespresso coffee capsules in the hotel room.

No, there are no cooking facilities in the rooms and suites. However, there is an electric kettle and Nespresso coffee machine, plus some glasses, cups and saucers. The extensive breakfast buffet is included with your stay. For lunch, drinks and dinner, you can choose from several restaurants in the main Hogon House building. You can also choose from the catering facilities at Safari Resort, Lake Resort and Safaripark Beekse Bergen.

Made beds and towels are provided in the hotel rooms at the Safari Hotel. If you’ve reserved a cot, this includes bed linen. Therefore, you don't need to bring anything with you.

Unfortunately, there is no launderette at the Safari Hotel or Safari Resort. Want to wash something anyway? You can do so at the Lake Resort. There is a laundry room with washing machines next to the supermarket.

Want to know in advance what you can do and/or book at Beekse Bergen? Check out the activity programme. Wondering about the entertainment programme for children? This varies from season to season. The specific entertainment programme is usually announced a week in advance. As guests of the Safari Hotel, children can partake in the entertainment programme at Ranger Basecamp at the Safari Resort.

The Safari Hotel has a number of wheelchair-friendly rooms on the ground floor. These are hotel rooms with a spacious shower with seat and handrails. And a toilet with handrails and an adapted sink. There is also a car park near the hotel room.

Yes, there is a TV with several channels (such as NPO, RTL, SBS6 etc.). However, the TVs are not connected to the internet, and it is not possible to connect your own devices to it. Unfortunately, this means you cannot watch Videoland, Netflix, Ziggosport etc. on the TV.

Yes, all overnight stays at the Safari Hotel include a full breakfast buffet. Breakfast is served at Amma Restaurant in Hogon House.

No, it is not possible to have breakfast in your hotel room.

No, the breakfast buffet is included in the price.

The Safari Hotel's main building, Hogon House, houses the following restaurants:

  • Dinner: Restaurant Nommos for fine dining à la carte dishes
  • Breakfast, lunch and dinner: Restaurant Amma for live cooking and a buffet
  • Beverages, lunch and refreshments: Hogon Bar & Lounge and its large terrace

All restaurants overlook the savannah and have a terrace directly on the savannah.

Besides the restaurants at Hogon House, Safari Hotel guests can also visit all other Beekse Bergen restaurants: Restaurant Moto at the Safari Resort, Restaurant Labadi with beach bar and snack bar Jaaba Counter at the Lake Resort. As well as all catering outlets in the Safaripark (access with the Attractions Pass).