Cancellation
If you have to cancel your holiday unexpectedly and you are not signed up to a cancellation fund (see below), you will be required to pay a fixed compensation fee. You must make your cancellation in writing. This compensation with respect to reserved accommodations and camping pitches is:
- 15% of the total price stated in the confirmation in the event of cancellation more than three months before the arrival date;
- 50% of the total price stated in the confirmation in the event of cancellation within two to three months before the arrival date;
- 75% of the total price stated in the confirmation in the event of cancellation within two months to one month before the arrival date;
- 90% of the total price stated in the confirmation in the event of cancellation within one month before the arrival date;
- 100% of the total price stated in the confirmation in the event of cancellation on the arrival date itself.
Even if you do not appear on the arrival date, you will be required to pay 100% of the total price stated in the confirmation (rental price including additional costs/excluding local taxes).
Cancellation fund
Participation in the cancellation fund indemnifies you against the cost of a cancellation caused by one of the following events, provided that an official statement is given:
- in the event of the death, illness or accident of the main visitor or one of the participants;
- in the event of an early interruption of your holiday due to the death of a relative once removed of the main visitor or one of the participants;
- in the event of an early interruption of your holiday due to fire, storm damage or lightning strike at home or to the property of the main visitor or one of the participants.
'Participants' is understood to mean the individuals listed on ‘mijn.beeksebergen.nl’.
Participation in the cancellation fund must be carried out immediately upon booking. The cancellation fund runs from the date of registration to the date of departure. In the event of early interruption of the holiday for any of the above reasons, a percentage of the rental fee will be refunded in proportion to the number of holiday days actually used. The fund will pay out once the pitch or accommodation is empty. You must communicate the latter to reception in writing. Participation in the cancellation fund costs 5% of the total rental fee.