Coronavirus update

 

Coronavirus update (COVID-19) 

Latest update 02.04.2020 – 15:41 pm.

There are currently many questions regarding the coronavirus (COVID-19) as a result of the stricter measures taken by the cabinet.

On this page you will find the frequently asked questions and answers. The corona virus causes new developments every day. That is why we keep in close contact with the appropriate authorities. We always adapt our policy to the current guidelines of RIVM and the (local) authorities. This page is also regularly updated. So keep an eye on this page.

As a result of the recently taken measures and advice regarding the coronavirus (COVID-19) of RIVM, the Dutch government, the Brabant Safety Regions and the Dutch Association of Zoos (NVD), Safari Resort and Holiday Park Beekse Bergen are closed until further notice.

In consultation with the Safety Region, we look at when and under what circumstances the parks can be fully or partially reopened. The welfare of the animals is not compromised.

Guests who have booked a stay with us with an arrival until May 10, 2020 have received a personal message from us about the possibilities. If you have not received anything yet, please contact us.

For arrivals after May 10, 2020, we ask you to be patient. It is currently unclear whether the measures taken by the government still apply to our holiday homes. As soon as we have clarity about this, we will list the answers on this page.

As a result of the measures and advice taken regarding the coronavirus, the camping site of Holiday Park Beekse Bergen is closed until further notice. Guests with a seasonal or annual pitch have received a personal message about this. If you have not received anything yet, please contact us.

Guests who have booked a stay with us with an arrival until May 10, 2020 have received a personal message from us about the possibilities. If you have not received anything yet, please contact us.

For arrivals after May 10, 2020, we ask you to be patient. It is currently unclear whether the measures taken by the government still apply to our holiday homes. As soon as we have clarity about this, we will list the answers on this page.

If you wish to cancel your reservation with arrival after May 10, 2020, the regular cancellation conditions as included in the general terms and conditions apply at this time.

No, unfortunately this cannot take place. Meetings and gatherings of groups are prohibited until April 28, 2020. You can contact us to object.

The welfare of the animals is guaranteed and of course our top priority. Naturally, the care of our animals continues. Of course we follow the hygiene regulations and advice for our employees. Tip: follow our social media channels for fun news about our animals and to see how they are doing!

Is your question not listed?

You can always ask your questions by phone or e-mail (088-9000360 or info@libemafunfactory.nl). Only do this if absolutely necessary. Please allow longer processing time, for which we apologize.

Due to crowds, our waiting times are currently longer than you are used to from us. Is your question for the period after May 10, 2020? Then we kindly request you not to contact us at the moment and to await the situation. Is your question for the period before May 10, 2020? Then you can contact us.

Help us and other guests by only contacting us by phone if absolutely necessary and can't wait. Thanks in advance for your understanding.

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