Coronavirus update

 

Coronavirus update (COVID-19) 

Latest update 18.11.2020 – 13:30 pm.

There are currently many questions regarding the coronavirus (COVID-19) as a result of the stricter measures taken by the cabinet.

On this page you will find the frequently asked questions and answers. The corona virus causes new developments every day. That is why we keep in close contact with the appropriate authorities. We always adapt our policy to the current guidelines of RIVM and the (local) authorities. This page is also regularly updated. So keep an eye on this page.

Do you have a question about visiting Safaripark Beekse Bergen? Read here  The frequently asked questions Safaripark and Speelland.

Safari Resort and Beekse Bergen Holiday Park are open again. Of course, the same national guidelines that you should follow at home apply to your stay. We also take measures and of course follow the guidelines of RIVM and the (local) authorities. For this reason, precautions apply. Of course we do our utmost to make your stay as pleasant as possible. 
 
Obviously, people should stay at home with colds such as colds, runny nose, sneezing, coughing, sore throat, elevation or fever. If a housemate or family member is also short of breath and / or has a fever, all housemates and family members must stay at home. For more information, please refer to Rijksoverheid.nl. 

Yes, your stay can continue. You may stay in the same house with several households or friends. A group may consist of a maximum of 4 persons or one household. Children up to and including 12 years old are not included. It is therefore not possible to rent a holiday home with more than 4 people (with the exception of your own household). Always keep 1.5 meters away from people from another household. By a household we mean spouses, registered partners or other life companions and parents, grandparents and children, provided they live at one address. 

Yes, your stay can continue if people from different households always keep 1.5 meters away from each other. By a household we mean spouses, registered partners or other life companions and parents, grandparents and children, insofar as they live at one address. 

In the unlikely event that you have to cancel your holiday and you have not taken out a cancellation fund (see below), you will owe a cancellation fee as agreed. Cancellation must be in writing. With regard to reserved accommodation and camping pitches, this cancellation fee is: 

  • in case of cancellation up to three months before the arrival date, 0% of the total price stated in the confirmation; 
  • in case of cancellation within three months to one month before the arrival date, 30% of the total price stated in the confirmation; 
  • in case of cancellation within one month before the arrival date 90% of the total price stated in the confirmation; 
  • in case of cancellation on the day of the arrival date, 100% of the total price stated in the confirmation. 

Even if you do not show up on the arrival date, you will owe 100% of the total price stated in the confirmation (rental price incl. Additional costs / excluding local taxes). With regard to reserved group accommodations, in case of cancellation the cancellation fee as included in the Recron conditions for group accommodations and conference centers applies. 

Cancellation fund 

  • Participation in the cancellation fund indemnifies you for the costs of a cancellation caused by one of the following events, if accompanied by an official statement: 
  • in the event of death, illness or accident of the main character or one of the participants; 
  • in the event of premature termination of your holiday due to the death of a family member in the first degree of the main character or one of the participants; 
  • in the event of premature termination of your holiday due to fire, storm damage or lightning strike at home or household effects of the main character or one of the participants. 

"Participants" means the persons listed on "mijn.beeksebergen.nl". Participation in the cancellation fund must be made immediately upon booking. The cancellation fund runs from the day of registration to the day of departure. In case of premature termination of the holiday for one of the above reasons, a percentage of the rent will be refunded in proportion to the number of holiday days enjoyed. The fund will pay after the location or accommodation is empty. You must also make this known in writing to the reception. The rate for participation in the cancellation fund is 5% of the total rent. No policy costs are charged. 

Visitors from the age of 13 are advised to wear a face mask in indoor locations such as the central building. This advice does not apply to your own accommodation and outdoors. Our employees also wear a mouth mask to ensure the safety of our guests. 

Anyone who has an Attraction Pass with his or her booking may visit the Safari Park during their stay - without online reservation - without restrictions. Note: you can only pay with debit or contactless payments in the Safari Park. 

As a result of the measures and advice taken regarding the coronavirus (COVID-19) from RIVM, the Dutch government, the Brabant Safety Regions and the Dutch Association of Zoos (NVD), precautionary measures do apply. Please keep an eye on the website of the relevant park with current information. 

Check the FAQs on the websites of the respective amusement parks for all information regarding the most recent Corona measures. 

Anyone who has an Attraction Pass with his or her booking may visit the Safari Park during their stay - without online reservation - without restrictions. 

As a result of the measures and advice taken regarding the coronavirus (COVID-19) from RIVM, the Dutch government, the Brabant Safety Regions and the Dutch Association of Zoos (NVD), precautionary measures do apply. Please keep an eye on the website of the relevant park with current information. 

Due to the tightened corona measures, our restaurants are closed until 10 November. In addition to our standard breakfast service, we now also offer various alternatives for a delicious lunch or dinner in your own accommodation. Moreover, at the Safari Resort it is possible to pick up a picnic basket to enjoy a delicious picnic in the surroundings of your accommodation. For guests of Safari Resort Beekse Bergen it is also possible to order pizza for a delicious pizza evening in your own accommodation. Fancy a coffee with something tasty? Our coffee to go bar is open daily from 08:00 to 20:00 and can be found on the terrace of Karibu Town at the Safari Resort. Prefer fries or a snack? It is also possible to pick up a snack at cafeteria 't Peuselhappie at Holiday Park Beekse Bergen. More information about this service can be found via: 

Safari Resort Beekse Bergen: https://www.beeksebergen.nl/overnachten/safari-resort/restaurant-moto 

Holiday park Beekse Bergen: https://www.beeksebergen.nl/overnachten/vakantiepark/eten-en-drinken 

The swimming pools of Safari Resort and Holiday Park Beekse Bergen are open according to RIVM guidelines. In view of the limited capacity, swimming-pools have been set up. At the Safari Resort it is allowed to swim 1 hour and at the Holiday Park 2 hours. Reservations must be made with the Guest Service or the Infoshop at the park. Due to limited availability it is possible to make a reservation for the swimming pool once per stay.   

The supermarket is also open for your (forgotten) groceries. 

Beekse Bergen's entertainment program is currently mainly aimed at children aged 4 to 12 years. This concerns activities that children can participate in without the supervision of parents, such as crafts, mini disco, and various games. Would you rather do an activity for the whole family? That is also possible! Every craft activity can also be packed as a take-away package. In addition, the entertainment program also includes a number of special 'family activities'. These are designed in such a way that you can do this together as a family. Think of a treasure hunt, light route or sowing flowers for the bees. 

The bowling alley is open. Reservations are required and can be made via 013-5491311 or via the bar. Due to the tightened corona measures, it is not possible to order food and drinks from the bar while bowling. It is possible to get a coffee to go at the coffee bar on the terrace of Karibu Town. 

The mini golf course at the front of the Africa Club at the Holiday Park is open again for guests of both the Holiday Park and the Safari Resort. You can make a reservation for this via the info shop. Here you can also get miniature golf sticks for free. 

If you already have a reservation, it can generally go ahead. If this is not the case, we will contact you. Group arrangements for 30 people or more are possible to a limited extent, you can contact us via 088-9000360. 

Is your question not listed?

You can always ask your questions by telephone or by email (088-9000360 or info@libemafunfactory.nl). Due to crowds, our waiting times are currently longer than you are used to from us. Also take into account a longer processing time, for which we apologize.

Help us and other guests by only contacting us by phone if absolutely necessary and can't wait. Thanks in advance for your understanding.

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